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Lost & Found Card

In case the existing card is stolen/lost, got mutilated/destroyed or the embossing name is printed wrong, a replacement card can be issued through the issuing branch. The following process will be adopted in case of issuance of a replacement card.

 

  • The Customer will inform the call center to Block the existing card.
  • The customer will visit Branch and submit the replacement card request.
  • Head Office will send a new card to the customer’s branch address, and the customer will receive his/her new card from their respective/parent branch.
  • Charges/fees will be applicable as per the Schedule of Charges (SOC).
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  • Headquarter: 1 Faisal Ave, Near Zero Point Interchange, G-7/1, Islamabad Capital Territory, P.O Box 1400.
  • UAN: 051- 111-30-30-30
  • Tel:(051) 9252805
  • *For Pakistan, ZTBL calls its customers from 051-7080500 & 051-7080501
  • Email: contactus@ztbl.com.pk
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ZARAI TARAQIATI BANK LIMITED (ZTBL) is licensed and regulated by the State Bank of Pakistan